Terms and Conditions

Introduction

Welcome to www.fathersfactory.com (the “Website”). This website is operated by Father's Factory. Throughout the site, the terms “we”, “us” and “our” refer to Father's Factory. Father's Factory offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Please read these Terms of Use (the “Terms”) before using the Website. When you come to www.fathersfactory.com and use any part of it you are agreeing to these Terms. If you do not agree with anything you read here, please exit this Website. You may not place an order through this Website unless you agree to be bound by our Terms and Conditions and privacy policy.

  • This Website is operated by Father's Factory. All content that you see here is owned by or licensed to us. It is not for commercial use, and unless we specifically agree, you cannot copy, distribute, publish, or alter the Website content.
  • Within the Website, you may find links or references to third-party materials and websites outside www.www.fathersfactory.com. We do not endorse, authorize, or control those websites and therefore accept no liability in respect of the content or your use of those websites.
  • It is a condition of your using www.fathersfactory.com that you have read and consented to the terms of our privacy policy. This tells you how we use your personal information.
  • Father's Factory makes no representations or warranties (express or implied) and we are unable to guarantee the accuracy of the information on the Website. We do not accept any liability arising out of reliance on the materials on our Website.
  • We may terminate your access to our Website at any time if we decide at our sole discretion that you are in breach of these Terms.
  • We may change any aspect of www.fathersfactory.com at any time without letting you know. You agree to be bound by such updates and you agree to visit this page from time to time to check such changes.
  • These Terms, our Privacy Policy, and our Terms and Conditions, which are all subject to the law of the United States, contain the entire agreement between us with respect to our Website. No part of these terms is intended to constitute an exclusion of any liability that cannot be excluded under US law.

    Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

    Copyright & Trademarks

    All designs, text, graphics, images, photos, and other contents or arrangements of this Website in whatever format belong to Father's Factory. All rights are reserved. The Trademarks and logos displayed on the Website are the registered and unregistered Trademarks of Father's Factory and its licensors. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Website without written permission from Father's Factory or such third party that may own the trademarks displayed on the Website. By using the Website you agree to respect the intellectual property rights of Father's Factory and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website. You may, however, download material that is required for the sole purpose of assisting you in placing an order. Such downloaded material may not be used for any purpose other than to assist you in placing an order. You may not create any links to our Website from another Website without our written consent.

    Order Confirmation

    All orders for Goods are accepted when you receive a confirmation e-mail to this effect. We are legally obliged to send you this confirmation and you may wish to print or save it for your future reference. The confirmation will include details of your order, including your chosen delivery address. Delivery of Goods will be 1-10 days from the date that the Order was placed. 

    Price and Payment

    All prices are quoted in United States Dollars (USD) and, where appropriate, are inclusive of sales tax but exclusive of delivery charges. We try to ensure that all prices on display on the Website at www.fathersfactory.com are accurate. The price of an item is the price on the day of your order. The correct price will always appear on your order confirmation. Where Goods are discontinued or cannot for some reason be delivered we will contact you by e-mail to inform you of this. All payments must be in USD. We accept payment by Visa, MasterCard, and Paypal. We will charge you as soon as your order has been placed.

    Promo Codes & Giveaway Store Credit
    • Promo codes are valid for a limited time only, Father's Factory reserves the right to modify them at any time. 
    • Promo code applies to qualifying items only. See the specific details of the promo code for excluded products. 
    • Promo codes cannot be applied to previously placed orders. 
    • Promo codes do not apply to pre-orders unless otherwise specified. 
    • Promo codes do not apply to purchases with Gift Cards
    • Promo codes are not transferable, may not be resold or redeemed for cash. 
    • Only one promo code can be used at a time and cannot be combined with other offers using promo codes. 
    • Promo code must be entered at check out.
    • Giveaway Store credit may be redeemed for merchandise at Father's Factory online store.
    • Purchases with Giveaway Store Credit are not returnable or refundable. 
    • Giveaway Store Credit may not be used or redeemed with other promotional offers
    • Giveaway Store Credit has no cash value, and cannot be redeemed as cashback. 
    • Giveaway store credit is valid for one-time use only, and will only apply to the giveaway winner with his/her email address. This store credit will expire on the date indicated.
    • Father’s Factory is not responsible for any loss or expiration of Giveaway Store Credit

    Gift Cards

    • Gift Cards may only be redeemed at the Father's Factory website.
    • Gift Cards are not valid to be redeemed at any Father's Factory retailers.
    • Gift Cards have no expiry date.
    • Gift Cards are not redeemable for cash. 
    • Gift Cards cannot be applied to previous purchases, and must be used at checkout.
    • Father's Factory does not take responsibility for any lost Gift Cards.

    SHIPPING POLICY and DISCLAIMER

    There will be NO EXCEPTIONS. Ownership of packages turned over to USPS/UPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS/UPS along with your order from us, so any shipping issues must be handled by USPS/UPS. INSURANCE is available to add to any order, and is recommended for any order you can't afford to lose.

    We offer exchange or refunds if the merchandise:

    • Is returned within 14 days of order delivery 
    • Was not purchased with a sale price (excluding apparel items)
    • Has not been used or played 
    • Is not soiled or damaged 
    • Has original packaging and tags
    • All digital cameras must be new and not used.

    If all of these conditions are met, please use the following instructions when requesting a returned product:

    • Contact Tammy at tammyt@fathersfactory.com 
    • Please state the reason for the return. Provide us with your order number, full name, and email address. If you are claiming a defective item, please include photos supporting your claim.
    • Once the return has been authorized, please return the product in original packaging within 14 days of receiving your order.

    All used digital products (all digital cameras) are subject to a 20% ~ 40% restocking fee depending on the condition of the return merchandise. If your camera doesn’t function properly, please contact Tammy at tammyt@fathersfactory.com for assistance, or visit our troubleshooting page for more information. 

    Packages received after 14 days of delivery are not eligible for returns or refunds. We suggest using a tracked service as we are not responsible for any goods lost in transit.

    Once we receive returned goods and they prove to be in original condition, with packaging and documentation, we will process the exchange or refund. Please note that Father's Factory is not responsible for shipping and handling costs for returned items. These are at the customer's expense unless the item has a manufacturing defect. 

    Refunds can be issued via store credit or your original form of payment. The process takes approximately 3-5 business days. 

    Please note, shipping costs, sale items, open-box items, items purchased with the Giveaway Store Credit, and gift cards are non-refundable.

    Limitation of Liability

    We will use all reasonable endeavors to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs, or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these terms and conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to these terms and conditions if the delay or failure was due to any cause beyond our reasonable control. Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any economic loss, which term shall include loss of profits, business, revenue, goodwill or anticipated savings or any special, indirect, or consequential loss in connection with the supply of the Goods.

    Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of the state of California, USA. Any disputes concerning this website are to be resolved by the courts having jurisdiction in California.

    We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

    Sales Tax
    Father's Factory operates in California state. We are required to collect a 9.5% (CA) sales tax on all items for the orders shipped to a California state address. Products shipped to addresses outside of California state will not be charged sales tax.